Privacy Policy – DVYNE Perfumery

Collecting Personal Information

When you visit DVYNE Perfumery’s website, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional details if you contact us for customer support.

“Personal Information” means any information that can uniquely identify you. Below are the types of data we collect and the purpose behind collecting them:

1. Device Information

• Examples collected: web browser version, IP address, time zone, cookie data, browsing activity, search terms, and interaction with the Site.
• Purpose: to display our website properly, improve performance, and analyze user behavior to optimize your experience.
• Source: automatically collected when you browse our Site via cookies, pixels, tags, or log files.

2. Order Information

• Examples collected: your name, billing/shipping address, payment details (credit/debit card info), email, and phone number.
• Purpose: to process and deliver your order, verify payments, provide invoices/order confirmations, communicate with you, prevent fraud, and send updates or promotional offers (based on your preferences).
• Source: provided directly by you during checkout.

3. Customer Support Information

• Examples collected: email address, phone number, and communication history.
• Purpose: to provide customer service and resolve any inquiries or complaints.
• Source: provided directly by you.